Twilio

Connect Twilioto Afterdial

Yes. Afterdial connects directly to Twilio. When a call ends, Twilio sends the call to Afterdial, which logs the outcome, writes a summary, books any meeting on your calendar, sends reminders and queues callbacks automatically.


What it does

Triggers and actionsfor Twilio.

Call ended

A finished Twilio call (number, length, recording or transcript) reaches Afterdial.

Trigger
Log the call outcome

Booked, call back, wants info, no answer, voicemail, not interested or do not call.

Action
Write a call summary

Three short sentences plus next step and any objections.

Action
Book the meeting

On your connected calendar, with the prospect invited and reminders set.

Action
Queue the callback

At the time the prospect asked for, with the reason saved.

Action
Honor do-not-call

Adds the number to your do-not-call list and cancels open callbacks.

Action

Popular workflows

Popular Twilio workflowsready in minutes.

Booking

Book meetings from Twilio calls straight into Outlook

When a prospect agrees to a time on a Twilio call, the meeting is added to Outlook with them invited and reminders set.

  1. Finish a call in Twilio
  2. Afterdial hears the agreed time and email
  3. The event lands in Outlook
  4. Confirmation and reminders go out
Use this workflow →
CRM

Log every Twilio call in Salesforce

Each Twilio call gets an outcome and summary, then Zapier or Make writes it to the Salesforce record.

  1. Call ends in Twilio
  2. Afterdial logs outcome and summary
  3. Zapier or Make updates Salesforce
Use this workflow →
Callbacks

Never miss a callback from Twilio

“Call me back at four” becomes a callback in your Afterdial queue at 4:00 PM, with the reason saved.

  1. Prospect asks for a callback
  2. Afterdial reads the exact time
  3. It appears at the top of your list when due
Use this workflow →
Team

Share booked Twilio meetings in Gmail

Post every meeting booked from Twilio to Gmail with the summary, so the team sees wins as they happen.

  1. Meeting booked on a call
  2. Afterdial sends the result to Zapier or Make
  3. A Gmail message goes out
Use this workflow →

Setup

How to connectTwilio.

  1. 1Sign up for Afterdial (free, no credit card).
  2. 2In Afterdial, open Settings → Your dialer and copy the Twilio link.
  3. 3In Twilio, add it as the recording status callback.
  4. 4Make a test call. It shows up in Afterdial within a minute.

Why connect them

Spend less time afterevery Twilio call.

Twilio is a programmable voice and messaging platform many custom dialers are built on. For teams running their own Twilio-based dialer, the slow part isn't the call itself. It's everything after: typing notes, booking the meeting, sending reminders and remembering callbacks.

Connecting Twilio to Afterdial means every finished call is read for you. Afterdial works out how the call went, writes a short summary, books agreed meetings on your calendar with the prospect invited, schedules confirmations and reminders, and turns “call me back later” into a callback at the right time. Do-not-call requests are honored straight away.

You keep dialing in Twilio exactly as you do now. Nothing changes during the call, and there's no new dialer to learn.


Works great with

Pair Twilio withthe rest of your stack.

See all 31 integrations →


Questions

Twilio and Afterdial,answered.

Does Afterdial integrate with Twilio?

Yes. Afterdial connects directly to Twilio. When a call ends, Twilio sends the call to Afterdial, which logs the outcome, writes a summary, books any meeting on your calendar, sends reminders and queues callbacks automatically.

Is the Twilio integration direct or through Zapier?

Direct connection, built and maintained by Afterdial.

What does Afterdial need from Twilio?

Finished calls with a recording or transcript, plus the number dialed. Afterdial uses them to work out the outcome and next step.

How long does it take to connect Twilio?

About two minutes for a direct connection.

Is there a free trial?

Yes. Every plan starts with a 14-day free trial, and no credit card is required to sign up.

Connect Twilio today.Start free in two minutes.

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